FAQ
Here you will find answers to frequently asked questions.
- Go to “Finance → Buy UNI”. Choose the desired purchase amount (in USD equivalent).
- Select a payment method. Cryptocurrency options are available — the system will automatically provide suitable networks and addresses.
- Make the transfer. Send the funds exactly to the provided details. After the transaction is confirmed by the network, UNI tokens will be automatically credited to your balance.
- Check the incoming funds. Your UNI balance becomes available instantly in your account and can be used for staking or contract purchases.
- Check your UNI balance. Refer to the guide “How to buy the UNI token”.
- Open the “Staking” tab. Review the available plans — Perpetual, Flexible, and Hold.
- Enter the amount and confirm. Specify how much UNI you want to stake and click Continue → Confirm transaction. The system will activate staking and begin generating profit.
- Track your earnings. All active stakes and profits are displayed in the Vesting section.
All active staking plans are displayed in the “Vesting” tab of your dashboard.
The minimum staking amount
is 10 UNI (≈ $0.01)
- Contact Unitrum Support. Write to the email address provided in the “Contacts” section or via the official Unitrum Support Telegram bot. Include your login, email, and approximate registration date.
- Verify your identity. Support may send a 6-digit verification code to the email linked to your account. After successful confirmation, 2FA will be reset and you can re-enable it in Settings → Account Security.
Yes, we provide support via Telegram and email. You can contact our team through the “Contacts” section on the website.
- Go to “Finance → Withdraw”. Enter the amount you want to withdraw and choose USDT (or another available option).
- Confirm the operation. If 2FA is enabled, enter the 6-digit code to confirm the transaction.
- Receiving funds. The request is processed automatically, and funds arrive in your wallet within 5–10 minutes depending on network load.
Unitrum uses multi-layer protection: SSL encryption, real-time monitoring systems, decentralized and non-custodial asset storage, and DDoS protection. This comprehensive approach ensures the safety of user funds and data.
Unitrum uses a multi-level referral system based on Start, Expert, Citizen, and Infinity contracts.
For the basic Start contract, the following levels and percentages apply:
(for staking activation, referral earnings, and contract purchases respectively)
- 1st level: 1% / 7% / 10%
- 2nd level: 0.5% / 3% / 5%
- 3rd level: 0.3% / 1% / 2%
Expert, Citizen, and Infinity contracts unlock more levels and higher reward percentages.
Detailed information about the structure and percentages is available in the “Partner Program” section of your dashboard.
Yes, if your partner reinvests from their internal balance, you receive an additional referral reward. All such bonuses are credited instantly and displayed in your dashboard.
No, a user may only have one account per device and IP address. Creating multiple accounts is strictly prohibited and may result in blocking all related accounts. More details can be found in the “Terms of Use”.
Each activated Unitrum contract is valid for 1 year from the moment of purchase. After expiration, it can be renewed or upgraded to a higher level in the “Partner Program” section.
